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The What, When and How of Customer Delight

Knowing your customer, ensuring personalized service and most importantly, delivering the product/service by sensing the need (even before the customer realizes it) – these are the key elements in ensuring successful customer relationships. Therefore, customer loyalty (retention) is key to any business and it is no different in the BFSI sector, if not more read more...

Enabling Banks to Deliver Next – Gen Services on Handhelds

Efficiency and customer experience are key for Banks in today’s competitive market.   There was a time when banking was one of the most regulated sectors in the economy. That is no longer true in current times. Across the world, we are witnessing a growing competition among banks. Factors such as increased competition, demand for personalised services read more...

Uncertainty should underpin your Lending Innovation!

    When you strip back all the surface elements of the lending origination lifecycle, remove all the formalities of the process and take it back to just the customer and the bank, there is one underpinning emotion that separates success and failure in the lending lifecycle.   Uncertainty.   If you accept that assertion, then read more...

Empowering Banks Via Mobility

Efficiency and customer experience are key for Banks in today’s competitive market. Although regulation may be growing in the banking sector, there is still plenty of freedom for banks to innovate and expand the services they offer. Across the world, this is leading to growing competition among banks. This increased competition, financial innovation and the demand read more...

Delivering Customer Satisfaction in Global Transaction Banking

What is transaction banking? In the dynamic world of business banking, transaction banking is rapidly becoming one of the rising stars, and every bank wants a part of it. Global transaction banking (GTB) covers a wide array of commercial banking solutions and services, targeted mainly at business banking clients including financial institutions. Traditionally, read more...

Australian Financial Services Firms go digital – but foundations ...

A recent blog post by Forrester highlights how the finance services sector in Australia may be a little behind the US and UK but is moving to catch up fast. At Nucleus Software, our experience is that financial services firms worldwide are moving rapidly to provide customers with a strong digital ‘customer experience’. Even in Africa, Middle East and across Asia read more...

About Nucleus

At Nucleus Software we are committed to providing efficient, modern yet proven software solutions for the global Banking and Financial Service industry. We have been pioneers in developing Retail Banking Software, Corporate Banking Solutions, Transaction Banking, Cash Management and Internet Banking Software since 1986. Our success spreads across more than 50 countries, and we serve our customers globally through our direct and partner operations across US, Europe, Asia-Pacific, Africa and the Middle East. We are known for our world-class expertise and innovation in lending and transaction banking technology. Our two flagship products, built on the latest technology are: FinnOne™ and FinnAxia™.