Category: Collections

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Low oil prices: High time for a transformation in lending

In August 2005 the price of crude oil was around $80 a barrel. By June 2008 it was over $150, and barring a short period in 2009, it traded consistently above $80 for nearly a decade. In 2014, who would have predicted that it would crash to below $30 and settle around $50? So, is $50 the new normal? Opinions vary but no one can be certain. What is certain is that the read more...

Self-Service – A win:win for customers and banks

Today’s customers are technologically savvy, digitally connected and seek personalized service with clear expectations. They believe that they should be able to do things their own way, with their own devices and at a time and a place of their choice. Self-service - originally designed to reduce costs by enabling customers to help themselves – has evolved. With read more...

Leveraging effective Collection Systems and Predictive Analytics to ...

Rising bad debts in Australia – A call for action In our previous article (refer to http://blog.nucleussoftware.com/lending/rising-bad-debts-in-australia-a-call-for-action/), we have discussed about the rising bad debts in Australia and how an impending doom is predicted in Australian market in the form of upcoming Housing Loan NPLs. This article is a read more...

Lesson from challenger banks: Customer centricity really works

In 2010, when Metro Bank became the UK’s first new high street bank in 150 years, little did we know that floodgates were being opened. Today, there are more than 20 banks in various stages of license application and a backlog of 86 peer-to-peer lending companies awaiting authorization to operate from the Financial Conduct Authority. It is clear that challenger read more...

NBFCs looking to technology to power their growth

The revised regulatory framework from the RBI seeks to address regulatory gaps while providing a level playing field for NBFCs and banks.   Over recent years, the NBFC sector has expanded sharply as witnessed by a credit growth at a CAGR of 24.3 % during 2007 -13 as against 21.4 % by the banking sector.   In most of these years, NBFCs grew faster read more...

Indonesian Regional Development Banks must embrace effective credit ...

Non-performing assets are not just a trail left by defaulting borrowers, it is indirectly linked with the inappropriate selection parameters and inefficient scoring mechanism of the credit scoring system of the banks. Mostly the credit scoring systems used in Regional Development banks act like a black box providing acceptable score for credit approvals to both good read more...

Can customer-centric collections benefit your entire operations?

How often does a bank try to understand the full extent of a customer’s relationship with its organization?   Consider this example: A customer has had multiple accounts with your bank for the last 7 years with an average annual balance of $35,000 in her savings account and a credit card account whose payments have been received before the due date every read more...

About Nucleus

At Nucleus Software we are committed to providing efficient, modern yet proven software solutions for the global Banking and Financial Service industry. We have been pioneers in developing Retail Banking Software, Corporate Banking Solutions, Transaction Banking, Cash Management and Internet Banking Software since 1986. Our success spreads across more than 50 countries, and we serve our customers globally through our direct and partner operations across US, Europe, Asia-Pacific, Africa and the Middle East. We are known for our world-class expertise and innovation in lending and transaction banking technology. Our two flagship products, built on the latest technology are: FinnOne™ and FinnAxia™.